Capio Strengthen the organization and looking for a person that will have the responsibility to ensure the service delivery within Network and Print functions throughout the Nordic organisation.
Capio’s strategy is focused on Specialization, Digitalization and Consolidation to enhance medical quality and growth. To support this, Capio Nordic IT along with the Nordic staff functions is transforming to become a driving force in technology related business development.
As Capio Nordic IT is transforming to become service oriented, we need to grow our capabilities, capacity and strengthen the organization with IT service owners driving the design, implementation and operations of the services within the portfolio and help Capio Nordic IT in the general service-oriented transformation. E.g. acting both as service designer and service owner.
The service owner will work in close collaboration with business and IT leaders to ensure the service delivery maintains quality and to continuously capture and align requirements for the future of the service.
Who are you?
You have an academic degree in Computer Science, Engineering or similar relevant field or an equivalent work experience.
You have strong or good knowledge in IS&T Service management and ITIL processes and within the general IT Infrastructure (HW/SW) and Operations area.
As a person you have strong analytical skills and the ability to prioritize effectively and you do not hesitate to take the lead to get things done. In addition, you have good communication skills, verbally and in writing, in both Swedish and English. You operate and collaborate effectively both with business and IT team members.
We preferably see that you have five years (or more) of relevant experience in IT.
The service owner for Network and Print will be designing, implementing, and managing communication networks and the print solutions used throughout the Capio Nordic organization and across all locations in the Nordic area. In this role you will get the opportunity to work with enterprise networking (wired and wireless), data centers, private and public cloud networking as well as establishing a print service that contains both multifunction printers (MFPs) as well as smaller office/desktop printers.
The Network and Print service owner should be:
· Experienced in leading requirements gathering discussions with stakeholders across multiple business areas including IT
· Experienced in supporting project implementation from requirements gathering, to building and deploying our networking and print infrastructure
· Experienced in planning and supporting management of the network and its services
· Experienced in vendor management to be able to coordinate vendors involved in implementing, and supporting our networks and print services
· Experienced in network management and network design
· Knowledgeable about print management in a distributed enterprise environment
The role will be based in Gothenburg and will include travelling to Capio units on a regular basis and it will be organized within Capio Support AB and report to Head of Infrastructure and Operations.
Capio is an innovative and leading healthcare provider offering a broad range of high quality medical, surgical and psychiatric healthcare services through its hospitals, specialist clinics and primary care units in Sweden, Norway and Denmark. Capio aims to be there for its patients in every situation – whether at the physical care facility, at home or on the move, and is complementing its physical healthcare offering with digital services and new efficient digital tools.
In 2018, Capio’s c. 7,100 employees (average full-time equivalents) in Scandinavia provided healthcare services during 4.3 million patient visits, generating net sales of approximately SEK 9,500 million. Since November 2018, Capio is part of Ramsay Générale de Santé, creating a leading provider of healthcare services in Europe with annual net sales of approximately EUR 3.8 billion and 36,000 employees. For more information about Capio’s operations in the Nordics and Ramsay Générale de Santé, please see www.capio.se and www.ramsaygds.fr.